PRIVACY AND SECURITY POLICY
All services provided in our store are operated by our company, Denge Tasarım Ltd., registered at Cumhuriyet Mah. Çetin Sok. No:8 B Blok D:2-3-4 Yakacık Kartal, Istanbul.
Our company may collect personal data for various purposes. Below, we explain how personal data is collected, processed, and protected.
Through membership or by filling out various forms and surveys on our store, members provide certain personal information about themselves (such as full name, company information, phone number, address, or email), which is collected by our store in accordance with the nature of the business.
Our company may, from time to time, send campaign information, new product updates, or promotional offers to our customers and members. Members can choose whether to receive such information during registration and can later change this preference in their account settings or via the link provided in informational messages.
Personal information submitted electronically by our members during approval processes via our store or email will not be disclosed to third parties outside the scope and purposes defined in our User Agreement.
To identify system-related issues and resolve potential service problems or disputes efficiently, our company records and uses members’ IP addresses. IP addresses may also be used to identify users generally and to collect comprehensive demographic information.
Our company may use the information requested or provided, either directly or with partners, for direct marketing purposes beyond the scope defined in the Membership Agreement. Personal information may also be used to contact the user if necessary. The information provided or collected through transactions on our store may be used for statistical evaluation, database creation, and market research without revealing the identities of our members.
Our company is committed to keeping confidential information private, treating it as a duty of confidentiality, and taking all necessary precautions to prevent unauthorized access, disclosure, or use of any confidential information.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our online stores. Credit card information is never stored on our systems.
To ensure you are on a secure site during transactions, look for a key or lock icon at the bottom of your browser. This indicates a secure web page where all information is encrypted. Credit card information is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. Only after approval can the transaction continue. Since we cannot view or store credit card information, third parties cannot access it under any circumstances.
The reliability of payment, billing, and delivery address information is checked by our company to prevent credit card fraud. First-time customers may need to have their financial and address/phone information verified before the order can be processed. If necessary, the credit card holder or relevant bank may be contacted.
All information provided during registration is accessible and editable only by the user. If login credentials are kept secure, others cannot access or alter personal information. Membership operations are performed within a 128-bit SSL security area, a globally recognized encryption standard.
Companies providing contact information and customer service are preferred for online shopping, as they allow customers to receive detailed information and verify reliability. Always note the store’s phone and address information before making a purchase and, if unsure, confirm via phone. All our online stores clearly display company and location information.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Credit card and identity information sent to us via mail-order will be securely stored according to our privacy principles. This information is retained for 60 days to address potential disputes with banks and then securely destroyed. If any amount beyond the approved mail-order form is charged, the cardholder may dispute the transaction with the bank without risk to our company.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may link to other websites. Our company is not responsible for the privacy practices or content of these external sites. Advertisements on our website are distributed through our advertising partners. The principles of this Privacy Policy apply only to our store and do not cover third-party websites.
EXCEPTIONS
In limited cases, our company may disclose user information to third parties outside this Privacy Policy:
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To comply with laws, regulations, or legal authorities.
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To enforce the Membership Agreement or other agreements with users.
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To respond to requests from administrative or judicial authorities during an investigation.
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To protect user rights or safety when necessary.
EMAIL SECURITY
Do not include your credit card number or passwords in emails sent to our Customer Service regarding orders. Emails may be viewed by third parties, and our company cannot guarantee the security of information transmitted via email.
BROWSER COOKIES
Our company may collect information about users visiting our store and using the website via technical communication files (cookies). Cookies are small text files sent to the user’s browser to store site preferences and facilitate Internet use.
Cookies help gather statistical data about site visits, user behavior, and stay duration, and allow dynamic content and advertisements. Cookies do not collect personal information or data from memory or email. Most browsers accept cookies by default, but users can adjust settings to block or receive notifications when cookies are sent.
Our company may update this Privacy Policy on the website or via email at any time. Changes become effective on the date they are published.
For questions or suggestions about our Privacy Policy, you can email [email protected]. Contact information for our company is provided below:
Company Name: Denge Tasarım
Address: Cumhuriyet Mah. Çetin Sok. No:8 B Blok D:2-3-4 Yakacık Kartal, Istanbul
Email: [email protected]
Phone: +90 (216) 377 1575
Fax: +90 (216) 565 0745